FAQ
Browse our frequently asked questions below to learn more about your upcoming stay at Elliott House Inn. If you can’t find the information you’re looking for, please contact our guest services team directly—we’ll be happy to assist you and ensure a seamless, relaxing stay in the heart Charleston.
No, we do not have an on-site restaurant or bar. However, we invite our guests to join us each evening for a complimentary wine and cheese reception in our courtyard.
We intentionally focus on providing charming, boutique accommodations at highly competitive rates right in the center of Charleston's Historic District. Rather than charging high rates for large, unused hotel facilities like on-site gyms or restaurants, we pass those savings directly to you—offering comfortable rooms, an unbeatable walkable location steps from top dining and attractions, and thoughtful touches like our complimentary evening wine and cheese reception.
While we do not have a dedicated concierge desk, our knowledgeable front desk team is always happy to provide concierge-style assistance and local recommendations.
Applicable taxes and local fees—including Sales Tax, Room Tax, and the City of Charleston Fee—are applied to your reservation and clearly reflected during the booking process.
Yes, Elliott House Inn is a 100% smoke-free property. Smoking and vaping are strictly prohibited anywhere inside the hotel or guest rooms.
We feature secure guest room access, a staffed front desk, and standard safety systems throughout the property to prioritize your comfort and safety.
No, we do not accommodate pets.
No, we do not have an on-site fitness center. However, our central location makes it easy to enjoy and explore Charleston on foot!
No, we do not have a swimming pool.
Yes, we are within short walking distance of many of Charleston's renowned restaurants, cafés, and bars. Our front desk team is always happy to provide personalized dining recommendations and assist with reservations whenever possible.
Our check-in is at 3:00 PM, and our check-out is at 11:00 AM.
Yes, city-run taxis and rideshare services like Uber and Lyft are readily available in our area.
No, we do not offer an airport shuttle service. Guests traveling to and from Charleston International Airport can easily arrange transportation via taxi or rideshare services.
No, we do not have EV chargers on-site at Elliott House Inn. However, nearby options include the Queen Street Parking Garage across the street and the Charleston Visitors Center Garage, located approximately 1 mile from us.
Yes, parking is available for $24 per night across the street in the Charleston County Parking Garage.
You must be at least 21 years of age to check in at Elliott House Inn. We require a valid government-issued photo ID and credit card upon arrival.
No, we do not offer a 24-hour monitored front desk. However, our team is dedicated to providing exceptional service and will ensure you have everything needed for a seamless stay prior to your arrival.
Our standard policy permits cancellations without penalty up to 72 hours prior to 3:00 PM on your scheduled day of arrival. Cancellations or reservation modifications made after that time will be charged one night's room rate plus tax, though stricter cancellation rules may apply for special rates and event dates.
Yes, we offer early check-in and late check-out based on availability. As an exclusive benefit, guests who book directly through our website or by calling our front desk enjoy complimentary late check-out until 12:00 PM, subject to availability.